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My website isn’t loading — what should I check? Work through these in order: Just registered or moved the domain? DNS changes can take a few... My domain isn’t working after I registered it A brand-new domain is usually live within an hour, but if you have pointed it at hosting or... I can’t send or receive email Common causes and fixes: Wrong settings. In cPanel, open Email Accounts ’ Connect Devices... My site shows “Not Secure” or the padlock is missing Every site gets a free SSL certificate automatically, but two things can cause the “Not... I’ve forgotten my cPanel or WordPress login cPanel: you do not need a separate cPanel password — log in to your client area, open your... My WordPress site shows an error or a blank white screen A blank screen or error after a change is almost always a plugin or theme conflict. To find the... My website is loading slowly A few things usually make the biggest difference: Large images. Resize and compress photos... I made changes to my site but they aren’t showing This is almost always caching. Try, in order: Hard-refresh your browser (Ctrl+F5, or Cmd+Shift+R... I can’t log in to my client area Check these first: Make sure you are using the email address you registered with as your...
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