Knowledgebase

How do I create an account? You can create an account in two ways: When you place your first order, we create your account...

How do I log in? Go to our client area and enter the email address and password you registered with. From there...

I’ve forgotten my password — how do I reset it? Resetting your password takes a moment: On the login page, click Forgot Password?. Enter the...

How do I change my password? Once you are logged in, open Security Settings from your account menu and choose Change Password....

How do I update my contact details? Keeping your details current matters, because we send invoices and important domain notices to...

How do I set up two-factor authentication (2FA)? Two-factor authentication adds a second layer of security, so even if someone learns your...

Can I give someone else access to my account? Yes. Instead of sharing your password, you can invite another person as a user on your account,...

How do I keep my account secure? A few simple habits keep your account safe: Use a long, unique password and never reuse it on...

How is my personal information protected? We take your privacy seriously and handle your personal information in line with South...